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KAWASAKI PROTECTION PLUS™ |
CANCELLATION POLICY
Cancellation
Free Look Period: If the Contract is cancelled within thirty (30) days of the Contract Purchase Date and no claims have been incurred, the Owner will receive a full refund of the Contract Purchase Price.
Cancellation by Owner: Except as otherwise provided under the State Specific Provisions section below, You may cancel this Contract at any time, while You still legally own the covered Product, including when loss of a Product occurs or when the Owner sells the Product without transfer of this Contract. Please contact the Dealer to complete a KPP Cancellation Request Form. The cancellation request must be submitted within forty-five (45) days from the date that the cancellation is to become effective (except in the case of repossession, stolen, or total loss Products). In addition to the first page of the Kawasaki Protection Plus Contract, Kawasaki may require supporting documentation for contracts cancelled due to total loss, repossessed, or stolen Products. Cancellations are processed as follows:
| Cancellation Date | Covered Product in Limited Warranty |
| "FREE LOOK PERIOD" WITHIN 30 DAYS OF CONTRACT PURCHASE DATE |
If You request to cancel the Contract within thirty (30) days of the Contract Purchase Date and the KPP has not taken effect, Kawasaki will cancel the Contract and You will receive a full refund of the Contract Purchase Price with no cancellation fee imposed. |
| Cancellation Date | Covered Product in KPP - No Claims |
| "FREE LOOK PERIOD" WITHIN 30 DAYS OF CONTRACT PURCHASE DATE |
If You request to cancel the Contract within thirty (30) days of the Contract Purchase Date and the KPP is in effect and no claim(s) has been incurred, Kawasaki will cancel the Contract and You will receive a full refund of the Contract Purchase Price with no cancellation fee imposed. |
| Cancellation Date | Covered Product in KPP - Claims Incurred |
| "FREE LOOK PERIOD" WITHIN 30 DAYS OF CONTRACT PURCHASE DATE |
If You request to cancel the Contract within thirty (30) days of the Contract Purchase Date and the KPP is in effect and a claim(s) has been paid or is pending payment, Kawasaki will cancel the Contract and You will receive a full refund of the Contract Purchase Price less the claim(s) paid under the Contract, unless otherwise provided under the State Specific Provisions section below with no cancellation fee imposed. |
| Cancellation Date | Covered Product in Limited Warranty |
| WITHIN 60 DAYS OF CONTRACT PURCHASE DATE | If You request to cancel the Contract within sixty (60) days of the Contract Purchase Date and the KPP has not taken effect, Kawasaki will cancel the Contract and You will receive a full refund of the Contract Purchase Price with no cancellation fee imposed. |
| Cancellation Date | Covered Product in KPP - No Claims |
| WITHIN 60 DAYS OF CONTRACT PURCHASE DATE | If You request to cancel the Contract within sixty (60) days of the Contract Purchase Date and the KPP is in effect and no claim(s) has been incurred, Kawasaki will cancel the Contract and the unearned Contract Purchase Price will be refunded, calculated on a pro rata basis with no cancellation fee imposed. The pro rata refund will be equal to the Contract Purchase Price, divided by the Contract Term (in months), multiplied by the number of months remaining under the Contract Term. |
| Cancellation Date | Covered Product in KPP - Claims Incurred |
| WITHIN 60 DAYS OF CONTRACT PURCHASE DATE | If You request to cancel the Contract within sixty (60) days of the Contract Purchase Date and the KPP is in effect and a claim(s) has been paid or is pending payment, Kawasaki will cancel the Contract and the unearned Contract Purchase Price will be refunded, calculated on a pro rata basis, less claims paid under the Contract, unless otherwise provided under the State Specific Provisions section below with no cancellation fee imposed. The pro rata refund will be equal to the Contract Purchase Price, divided by the Contract Term (in months), multiplied by the number of months remaining under the Contract Term. |
| Cancellation Date | Covered Product in Limited Warranty |
| AFTER 60 DAYS FROM CONTRACT PURCHASE DATE | If You request to cancel the Contract after sixty (60) days from the Contract Purchase Date and the KPP has not taken effect, Kawasaki will cancel the Contract and You will receive a full refund of the Contract Purchase Price less a twenty-five dollar ($25) cancellation fee. |
| Cancellation Date | Covered Product in KPP - No Claims |
| AFTER 60 DAYS FROM CONTRACT PURCHASE DATE | If You request to cancel the Contract after sixty (60) days from the Contract Purchase Date and the KPP is in effect and no claim(s) has been incurred, Kawasaki will cancel the Contract and the unearned Contract Purchase Price will be refunded, calculated on a pro rata basis, less a twenty-five dollar ($25) cancellation fee. The pro rata refund will be equal to the Contract Purchase Price, divided by the Contract Term (in months), multiplied by the number of months remaining under the Contract Term. |
| Cancellation Date | Covered Product in KPP - Claims Incurred |
| AFTER 60 DAYS FROM CONTRACT PURCHASE DATE | If You request to cancel the Contract after sixty (60) days from the Contract Purchase Date and the KPP is in effect and a claim(s) has been paid or is pending payment, Kawasaki will cancel the Contract and the unearned Contract Purchase Price will be refunded, calculated on a pro rata basis, less claims paid under the Contract, unless otherwise provided under the State Specific Provisions section below, less a twenty-five dollar ($25) cancellation fee. |
Cancellation by Kawasaki: Except as otherwise provided under the State Specific Provisions section, Kawasaki may cancel this Contract based on one or more of the following reasons:
- Non-payment of the Contract Purchase Price.
- A material misrepresentation made by the Owner.
- A substantial breach of duties by the Owner under this Contract relating to the Product or its use.
- If at any time during the Contract Term the Product is found not to meet Kawasaki’s eligibility terms of the Contract.
Based upon these reasons, Kawasaki reserves the right to deny any pending claims(s) and cancel the Contract. If Kawasaki cancels this Contract, it will refund the unearned Contract Purchase Price to the Owner calculated on a prorated basis. The pro rata refund will be equal to the Contract Purchase Price, divided by the Contract Term (in months), multiplied by the number of months remaining under the Contract Term, less a cancellation fee of $25 (if cancelled after 60 days from the Contract Purchase Date). In the event of cancellation, the Lienholder identified on this Contract, if any, will be named on the cancellation refund check, as its interest may appear.
Cancellation by Lienholder: If the Product and this Contract have been financed, the Lienholder shown on this Contract may cancel this Contract for non-payment or if the Product is declared a total loss or is repossessed. This right of cancellation does not confer ownership of this Contract to the Lienholder or otherwise entitle the Lienholder to performance under this Contract.
Refund Penalty: If Kawasaki does not pay or credit the refund owed to the Owner within thirty (30) days of Kawasaki’s receipt of the KPP Cancellation Request from the Dealer or from the Owner for a KPP Direct Sale, a ten percent (10%) penalty per month will be added to the refund owed.
Important Information: In the event the cost of this Contract was financed, and a refund is owed, any potential refund will be distributed to the lienholder listed on this Contract, unless proof can be provided that the lien has been satisfied.
All cancellation requests must be submitted to the Dealer that sold the Contract unless the Contract was purchased directly from Kawasaki. If the Contract was purchased directly from Kawasaki, please contact Customer Care at 866-802-9381 to begin the cancellation process.