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Dealer Locator

How do I become an Authorized Kawasaki Motorsports Dealer?

dealers

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How do I become an Authorized Small Engine and Hand Held Power Product Dealer?

accessory information

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How can I find Installation Instructions for the accessory I've ordered?

I have a product that has the Kawasaki name on it, but it's not a motorcycle, ATV, watercraft, or Side x Side vehicle. How can I get help?

contact us

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How do I contact Kawasaki’s customer service?

I am having trouble with my Kawasaki. Where can I get help?

My dealer is having trouble fixing my Kawasaki. Where can I get help?

I have ordered a new Kawasaki from my local dealer. When will it arrive?

good times™ credit card

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How do I access my Good Times Credit Card account?

How do I apply for a Good Times Credit Card?

Who do I call if I have a question on my Good Times Credit account?

kawasaki power products

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Where can I purchase Kawasaki Power Products?

Can I view parts diagrams for Kawasaki Engines and Power Products?

Who can I contact about a question or concern with a Kawasaki Small Engine or Power Product?

I have a product with a Kawasaki engine in it. Who can I contact about a problem that I am having with it?

How do I become an Authorized Small Engine and Hand Held Power Product Dealer?

dealers

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How can I locate an authorized Kawasaki dealer?

How do I become an Authorized Kawasaki Motorsports Dealer?

How do I become an Authorized Small Engine and Hand Held Power Product Dealer?

promotions & gift cards

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How do I find out about any current Kawasaki Sales Promotions?

I am to receive a gift card/rebate or promotional item with the purchase of my Kawasaki. When will it arrive in the mail?

Can I use the promotional gift card which I got when I purchased my vehicle as payment on kawasaki.com?

purchasing replacement parts

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Can I buy parts directly from Kawasaki?

How do I find out if a part from another model will fit my Kawasaki product?

How can I find a part that’s been discontinued?

What tires do you recommend other than the stock ones?

How do I get a spare key for my 1980 or later year model Kawasaki vehicle?

How do I get a key code?

return policy

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How do I return items?

How long do I have to return an item?

How is return freight paid?

Is there a restocking fee?

How do I exchange an item?

Why did I receive a manual for an older model?

site membership

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Do I need to become a member to shop?

Why should I sign up for My Kawasaki?

vehicle information

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Where can I get information on Kawasaki's newest models?

Can I buy vehicles directly from Kawasaki?

How do I obtain a sales brochure for a current model Kawasaki?

How can I find out the year and model of my Kawasaki?

I can't find any owner or service manual information on kawasaki.com for my older Kawasaki product?

How many of my year and model Kawasaki have been manufactured?

How do I obtain a duplicate Manufacturer’s Certificate of Origin (MCO)?

Where is the VIN located on my Kawasaki motorcycle, ATV, or MULE®?

How do I obtain a new Vehicle Identification Number (VIN) for the new frame on my Kawasaki motorcycle/ATV?

Where is the HIN plate located on my Kawasaki JET SKI®?

How do I obtain a new Hull Identification Number (HIN) plate for the hull I bought as a spare part?

Where do I find the Periodic Maintenance Chart?

How do I store my Kawasaki JET SKI®?

Where can I find paint codes for my Kawasaki?

What is the top speed of my Kawasaki motorcycle or watercraft?

How can I find out information on Canadian units or dealers?

technical publications & manuals

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Are manuals available on the site?

Are specification charts available on the site?

vehicle recalls

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How can I find out if my Kawasaki vehicle has an outstanding Recall or F.D.M.?

Can I take my Kawasaki product to any authorized Kawasaki dealer for Recall/FDM work?

What is the difference between a Recall and a Factory Directed Modification (FDM)?

If I take my Kawasaki out of the country, will my warranty still be valid?

warranties

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What does my factory warranty cover?

Does my factory warranty cover transporting the unit to and from the dealership?

Does my factory warranty cover towing or pay for a rental car while my Kawasaki is being repaired?

My Kawasaki vehicle is in need of repair, but the warranty has expired. Will assistance be offered to me?

Is my factory warranty valid at all Kawasaki dealers?

Can I go to a non-Kawasaki dealer for warranty work?

Is my warranty good outside of the United States?

Who do I contact if I did not buy my Kawasaki product in the United States, including Hawaii?

Is my first service free?

Am I required to take my Kawasaki vehicle to an authorized Kawasaki dealer for service and maintenance work?

Can I do my own oil changes?

How long is the factory spare parts warranty?

How long is the factory warranty on my Kawasaki accessory?

How do I obtain a duplicate identification letter?

How do I transfer the warranty on my unit if I sell it? Is it transferable?

How do I change my name or address on Kawasaki’s product registration records?

website security & design

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Is kawasaki.com a SECURE website?

licensed products

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How do I become a Kawasaki Licensee?

how to identify your kawasaki vin and hin

The vehicle identification number (VIN) on motorcycles, ATV's, MULE utility vehicles, Teryx® recreational utility vehicles or hull identification number (HIN) on personal watercraft is unique to each unit. No two are alike.

VINs have 17 digits*. They look like this: JKAVFKA16VB508039.
*VINs made before 1981 may vary.

HINs have 12 digits. They look like this: KAW46436J697.

Each Kawasaki product line has a distinct VIN location. The exact location for these numbers in your particular model is illustrated in your owner's manual near the front of the book. They also appear on your registration documents.

  • motorcycles

  • all-terrain vehicles

  • jet ski® watercraft

  • teryx® recreational utility vehicles

  • mule utility vehicles

motorcycles

You will find the VIN stamped on the steering head, below the handlebars.

all-terrain vehicles

The VIN can be found on the left front frame rail behind the wheel.

jet ski® watercraft

The HIN can be found at the right rear of the re-boarding platform on all multi-passenger Jet Ski watercraft;
and on the right rear outside of the hull on the JS800 stand-up model.

teryx® recreational utility vehicles

Look for the VIN on the right front frame rail.

mule utility vehicles

You will find the VIN on the frame rail below the front seat.

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