owner center

customer service

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how do i contact kawasaki's customer service?

For customer or product-related questions or comments, please contact our Consumer Services Department by telephone at 949-460-5688, or by mail at:

Kawasaki Motors Corp., U.S.A.

PO Box 25252

Santa Ana, CA 92799-5252

Office hours are Monday-Friday 7:30am-4:30pm PDT.

Please have Hull or Vehicle Identification Number available when calling.

For business-related inquiries, please contact our Corporate Office at (949) 770-0400.

I am having trouble with my Kawasaki. Where can I get help?

In the event that you are experiencing a problem, please contact your Kawasaki dealer. We would be glad to work directly with your dealer to correct any problems that may arise.

my dealer is having trouble fixing my kawasaki. where can i get help?

Please ask your dealer to call Kawasaki’s Technical Hotline staff for any needed assistance.

i have ordered a new kawasaki from my local dealer. when will it arrive?

Please contact your dealer, since we provide the dealer with information regarding confirmed orders. Your Kawasaki dealer can call the Vehicle Order Desk for the latest shipping information.

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